What we collect, why we collect it, and what we will never do with it.
What we collect
When you buy something we collect the information needed to sell and ship it: your name, email address, shipping and billing address, phone number if you provide one, and the contents of your order.
If you create an account we keep your order history so you can see it. If you subscribe to emails we keep your email address until you unsubscribe.
What we never see
We do not see or store your card details. Payment is handled by BigCommerce’s hosted checkout and the payment processors it connects to; card numbers are entered on their systems, not ours, and never touch this storefront.
Cookies
This site sets cookies to remember what is in your cart and to keep you signed in. Those are necessary — without them a cart cannot work.
We also use analytics to understand which pages people actually use, in aggregate. You can block or clear cookies in your browser at any time; the cart and sign-in will stop persisting if you do.
Who else touches your data
Only the companies needed to complete your order, and only with what they need:
- BigCommerce — the commerce platform that hosts our catalog, checkout and order records.
- Payment processors — to take payment and handle refunds.
- Shipping carriers — your name and address, to deliver the parcel.
- Email providers — to send order confirmations and, if you have opted in, marketing.
What we do not do
We do not sell your personal information. We do not share it with anyone for their own marketing.
Your choices
Email info@luvealusa.com to see what we hold about you, correct it, or ask us to delete it, and we will action it. Every marketing email has an unsubscribe link in it that works immediately.
We keep order records for as long as we are required to for tax and accounting purposes, even after an account is closed.
Children
This store is not intended for children under 13 and we do not knowingly collect their information.
Last updated September 15, 2026. Questions: info@luvealusa.com